Posts

How to resolve Employee conflicts

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  Guest Post by Patrick Del Rosario It can be tempting to turn a blind eye to pesky employee squabbles and hope they simply work themselves out. Unfortunately, though, workplace disputes rarely work themselves out on their own, and even the smallest disagreements can escalate into more serious problems if left to fester for too long. According to recent research, between 24 and 60% of management time is spent on dealing with conflicts and anger in the work place. While it may seem like all this time would be better spent on some other aspect of running a business, it is important to keep in mind that employees are the very thing that keep a company going, and in order to keep your workforce productive, happy and stress-free, interventions are often necessary. Here are a few tips to keep in mind when settling conflicts in the workplace. 1. Stay neutral and listen to both sides of the story When dealing with conflicts amongst your employees, it is important that you stay neutral an...

HR in an age of austerity

  Debbie Meech, HR Director, Cable & Wireless and Graham White, HR Director, Westminster City Council discuss some of the issues facing HR personnel in a difficult financial climate. Interesting observations about Human Resources functions on generating positive sentiments about organizations during times of downturn and job cuts.

What really motivates us

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Adapted from Dan Pink's talk at the RSA, illustrates the hidden truths behind what really motivates us at home and in the workplace. Interesting research work showing how higher rewards not always leads to higher or better performance for knowledge workers.  Makes you wonder if we need to review and redesign performance management philosophy and Organizations reward approach. Higher performance need not always be driven by higher rewards, economic behavior is also a function of purpose of work and inherent satisfaction which a job provides. I am reminded of Herbert Simon's Satisficing approach where he pointed out that human beings lack the cognitive resources to maximize: we usually do not know the relevant probabilities of outcomes, we can rarely evaluate all outcomes with sufficient precision, and our memories are weak and unreliable. A more realistic approach to rationality takes into account these limitations: This is called bounded rationality .  These observations ...

Future of work 2.0

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Tom Malone, professor at the MIT Sloan School of Management and author of the HBR article "The Age of Hyperspecialization," explains why breaking jobs into tiny pieces yields better, faster, cheaper work -- and greater flexibility for employees.

Getting it right at the Interview

An insight into what recruiters look for in a candidate, why candidates fail to clear the interview, the importance of soft skills and more. Part 2 of my interview published by Shine.com What mistakes do candidates generally make during interviews? One must try and put his/ her best foot forward for the interview. Very often, candidates fail to clear the interviews due to inaccurate or incorrect information given in their resumes. Interview panel focuses on key traits and behaviour, which a candidate must demonstrate to succeed in the position being interviewed for. Sometimes, candidates end up discussing about areas in which they have little knowledge and experience. Too much of self-talk can also be seen as a negative attribute if the role needs a good team player. This shows them in bad light. It’s always better to start with areas of your strength, show a positive approach and accept wherever you are unsure of the right answer. Interviewers do not expect candidates to answer eve...

What Hiring Manager really want in a resume

An insight into what hiring managers looks for in a resume and what are the mistakes candidates generally make.  Part 1 of my interview published by Shine.com How important is a cover letter when applying for an IT job?   It’s important to provide a brief cover letter, which outlines an individual’s interest and candidature for the role being applied for. A cover letter should be specific to the position, give an overview of one’s strengths and suitability for the role. A good cover letter helps in attracting recruiter’s attention.  How much time do you spend reading a resume?   This depends on the recruiter and the position being considered. For senior and niche positions one does spend considerable time going through the resumes for shortlisting.  What according to you are the loopholes a candidate should avoid while creating a resume? One must highlight the suitability for the position being applied. Recruiters always focus on...

Leaders Inspire – Perspective on leadership style of M S Dhoni & Nitish Kumar

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  It takes moment in life to make it special, dream of a generation, imagination of a nation, heartbeat of billions, and then the prayers finally were answered. India lifted the world cup 2011 with great pride and emotions. What Dhoni and his men have achieved will remain etched in the memory of our generation forever. Tears of joy, cries of triumph, and a sense of gratitude filled our hearts as the realization of world cup victory finally sinks to the nation. Celebrations still continue and what really stood out was the cool and razor sharp finesse which Dhoni displayed in his leadership style throughout the tournament. Perhaps he summed it up himself when he said how his decisions could have been questioned. But as lady luck had it, Dhoni will smile all the way to the glorious annals of cricketing history, perhaps the most successful India captain ever. One can’t help but draw parallels of his leadership style with another great leader Nitish Kumar who was the Man of Year 2010 ...