Change Management and HR
SHRM’s 2007 Change Management Survey Report suggests that more than four out of five HR professionals report that their organizations planned or implemented major organizational changes in the 24 months preceding SHRM’s online survey, which was conducted in November 2006. The top three major organizational changes that employers were planning or implementing, according to the survey, were: • New or revised performance management and review processes. • Major changes to their facilities. • Changes to the organization’s culture . However, employee resistance and a communications breakdown are the two primary obstacles employers face when major organizational changes enter the picture. Employees’ understanding of organizational changes improved when HR was involved in the change management processes before it was introduced to all employees, according to nearly three-fourths (73 percent) of 403 HR professionals surveyed. “The finding that HR departments were most likely to be involved w...